What Information We Hold and Why
When you open a catch21 account, we collect the information needed to verify your identity and process transactions — your name, address, date of birth, email, and the payment method details tied to your PayPal, Venmo, or Play+ account. We also log device identifiers and session
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activity to detect fraud and keep your wallet secure. We do not sell your personal data to third-party marketers. Transaction records are retained as required under applicable state regulations in eligible jurisdictions; how long that is depends on the state where you play. If you connect
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a Play+ prepaid card, the card's issuing processor holds card-specific data under its own privacy terms, which we link from your account settings page. Cookies and similar tracking tools record session behavior so the lobby loads your last-visited section and your preferred payment method appears first
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at checkout. You can adjust cookie preferences from the settings panel on any device. Access to the platform and the data practices described here depend on local law and are available only where permitted.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.